Accessibility Statement
This report was drawn up on 29.1.2025
This accessibility statement explains how the website complies with the law on the provision of digital services, what the accessibility gaps are and how you can give us feedback on accessibility issues.
How have we tested accessibility?
The comments in this accessibility statement are based on a third-party assessment of whether the online service meets the requirements set out in the law. Siili Solutions Oy has conducted an accessibility audit of the web service on 29.1.2024.
The accessibility audit has been carried out using the simplified control method under Article 5 of the European Commission Implementing Decision (EU) 2018/1524.
The results of the accessibility audit have been used to support the review of the accessibility of the site and to address accessibility gaps.
How accessible is the online service?
The web service largely meets the accessibility criteria of levels A and AA required by law (WCAG criteria 2.1).The web service has some accessibility shortcomings, which are described in more detail below.
Content or functions that are not yet accessible:
- The same links appear several times on the same page.
- There are links on the site pointing to the page you are browsing (itself).
- Social media content uploaded to the site often repeats the same image with the same ALT text.
- There are gaps in the ALT texts of the images.
- There is a lack of logic in the hierarchy of headings on individual pages of the site.
The identified accessibility gaps are to be addressed by 28.2.2025.
Sound support
For mobile users on iOS and Andorid devices, texts can be listened to without downloading a separate app. For computer users, the free Read Aloud feature in Microsoft’s Edge browser is an example. Separate screen-reading and speech synthesis software installed on the computer can also be used to support reading and reading comprehension.
Accessibility requirements do not apply to certain content
The digital service or website behind the links from the online service is the responsibility of the service provider and its accessibility is described in its accessibility statement.
For the social media services used for the online service, accessibility will be taken into account within the possibilities offered by each channel and tool. Content from these sources will be brought to the site.
Did you notice any gaps in accessibility?
We are constantly working to improve the accessibility of our online service. If you find any problems that are not described on this page, please let us know and we will do our best to correct them. We will usually respond within a week. The legal maximum response time is 14 days.
Give your accessibility feedback using this online form
The Regional State Administrative Agency for Southern Finland monitors the implementation of accessibility requirements. If you are not satisfied with the response you receive from the service provider, or if you do not receive a response at all within two weeks, you can report it to the Regional Administrative Board of Southern Finland. The website of the Southern Finland Regional State Administrative Agencies explains exactly how to make a complaint and how the matter will be handled.
Regional State Administrative Agencies of Southern Finland
Accessibility Control Unit
www.saavutettavuusvaatimukset.fi
accessibility(at)avi.fi
telephone (switchboard) 029 501 6000
Act on the provision of digital services (306/2019) (in Finnish and Swedish)
Support for users for whom digital services are inaccessible
Digital support is available at Monitori by the Market Square (Aurakatu 8, 20100 Turku) and in Turku libraries.
The accessibility of the City of Turku’s online and digital services is under continuous review
The online service is provided by Turun teknologia- ja tiedepuisto Oy and the City of Turku. We want as many users as possible to be able to use our digital services. We take accessibility into account in the development of our digital services and are constantly working to improve accessibility.
The accessibility expertise of the City of Turku is being developed in a systematic and determined way. The city’s accessibility framework contractors will assess the city’s existing digital services and websites. Based on the assessment, the accessibility of the services will be developed to the level required by law for each service.
Accessibility will be taken into account from the outset in the development and procurement of new online services. Accessibility training will be provided to all parties involved in the development of online services and the production of their content.
